2023年10月15日
If it breaks down, I have to fix it! What should I do if it breaks down?
●Maintenance of Kangen-8
Kangen-8 is a Continuous Electrolyzed Water Generator.
We have an Enagic continuous electrolytic water generator installed in our home.
Maintenance is... mostly lax (laughs).
But it's working properly.
Why?
No, no, no, it's not right to complain when it's working properly (laughs).
●When it breaks down, of course, we repair it.
But then, so is our machine.
Failure after about the first year.
I called the service center and they responded.
I was partially dissatisfied with the service center.
The factory's subsequent response made it seem trivial!
Well, I am within the 8 year warranty period.
The only cost would have been my packing time....
But the half day to a day that the replacement product is sent by courier from the factory.
I couldn't wait and went to get it myself lol.
Because there is only one Enagic factory in the world.
It's a 40 minute drive from my house lol.
●Are the costs enormous?
That's why I boxed up our broken-down machine.
Brought to Enagic's factory.
And to have access to reduced water, etc. in our home while repairs are being made.
I have borrowed a replacement machine.
So, what are the repair costs that you are interested in?
¥0! It was free!
It is.
Well, it's under warranty.
It's not surprising.
But from what I've heard.
Someone had a machine that had been in use for 20 years that broke down.
I heard he got it repaired the same way.
They were in the later part of the $10,000 range.
●I don't know about other manufacturers.
Other manufacturers' products are
I don't know about the free repair coverage period or shipping charges.
Enagic offers a wide range of products, even beyond the warranty period.
The cost of sending a replacement or your machine is
All with Enagic
It's like "impossible~~~" (laughs).
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